Report path problem

The first steps in dealing with a path problem

If you encounter a problem anywhere along the route, you should take a photograph and make a note of the grid reference at the location of the problem. Please read the next section on responsibilities which should allow you to decide whether the problem should be reported to DNP, DCC or DW.

Who is responsible for maintenance?

The maintenance of the public rights of way which form the Dartmoor Way (DW) walking route are mainly the responsibility of Dartmoor National Park (DNP), but some sections, mainly around towns, are outside the park, making them the responsibility of Devon County Council (DCC).

The Dartmoor Way committee have agreed to use our volunteers to deal with minor problems along the route, such as using secateurs to cut back overgrown vegetation and replacing broken or missing way marks.

It has been agreed that more substantial problems, such as fallen trees, broken stiles / gates, flooding or major overgrowth of hedgerows, should be reported directly to DNP or DCC, using their existing systems. (See below.)

How to Report a path problem

To report a problem to DNP, go to the DNP website, you will first need to register or log in and then click on 'report a problem' on the left hand side and follow the instructions on the screen. You will be sent an email with a problem reference number and you will be able to track progress in dealing with this problem.

To report a problem to DCC, go to the DCC website click on ‘report a problem' on the right hand side and follow the instructions on the screen. You will be sent an email with a problem reference number and you will be able to track progress in dealing with this problem.

To report a problem to the DW maintenance focal point use this link to send an email. Please include a photograph and a grid reference. Our aim will be to send you an email acknowledging your report and explaining what action is planned.

Follow-up

If you have a general comment on the state of the route or you are not satisfied with the response to any problems you submitted to DNP or DCC, then please use this link to send an email to the DW maintenance focal point.

If this issue has previously been reported to DNP or DCC, then please include the problem reference number in your email. Our aim will be to liaise with DNP and DCC and try to ensure that all reported problems are responded to.